This is EDIE

Every ED Instantly at Your Fingertips

Consider this: a patient who has never been treated at your Emergency Department registers presenting with back pain. The attending physician runs diagnostic tests, rules out serious issues, then discharges the patient home with a prescription for pain medication. What wasn’t clear when the patient registered is that they have had a dozen similar visits to other EDs in the area in the last few months. The data corresponding to these visits exists somewhere, it’s not available to ED clinicians when they need it.

ED clinicians encounter many situations like this. Because data is locked away in software silos (within a hospital, and across hospital systems) or buried in a dense, poorly organized Electronic Health Record, clinicians can’t access the information that they need to deliver the right care to the patient in the ED. This leads to unnecessary patient work-ups, wasted expense and provider time, and under-informed treatment decisions, ultimately resulting in poor patient outcomes.

EDIE® overcomes this huge road-block by doing something very simple, but very difficult: EDIE collects data from all EDs visited by a patient, packages that data into actionable insights, and then delivers those insights to ED clinicians via real-time notifications the instant they are needed.

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EDIE in the ED

What currently happens when a patient registers at your hospital’s ED? Information goes into your EHR, but what information comes out of it?

With EDIE in the picture, data is curated from every ED visited by a patient. When a patient registers at your ED, EDIE matches the patient within our databases, analyzes them against targeted criteria specific to your ED and if the patient meets any one of the criteria, EDIE automatically pushes an alert to you. These alerts surface critical information immediately—including known care providers, a patient’s Care Guidelines, any recent security related events, and a patient’s ED visit history—giving providers instant decision support and the information they need to impact a better outcome.

You never need to go looking for the information you need. You don’t need to query a database or take the time to dig through a massive longitudinal patient record to try to identify the most important content. EDIE simply acts without being asked and delivers perfectly curated data directly to where it is needed most exactly when it is needed.

EDIE for Case Management

The EDIE Web Application was designed to put the ED care coordination process right at the user’s fingertips, providing ED Case Managers and Social Workers with the tools they need to effect real change for their complex patient cases. The application is an easy to use collaboration and communication tool that amplifies the impact of a Case Manager’s workup by ensuring that her workup is consumed by exactly the right provider wherever the patient goes.

Within the application, users can view and contribute to a patient’s shared, collaborative record, the content of which is distilled and directly dispatched to any ED a patient visits immediately upon registration, initiating the care coordination process the instant a patient registers, even when the patient is outside of your organization.

EDIE extends the work of a Case Management or Social Work department by not limiting it to within its hospital’s walls, ensuring that the work done is automatically delivered the instant it’s needed.

Improved care coordination and increased communication with other providers is good for everybody—from patients to hospital administration. This creates tangible benefits like reducing readmissions and medically-unnecessary ED visits, and saving money. This also drives the most important benefits— improving patient outcomes.
Hospital Administration
EDIE enables hospitals to divert medically-unnecessary patient volume to more appropriate care settings, leaving ED clinicians free to focus on high-value, ED-appropriate encounters. The result? Hospitals reduce costs, and better allocate critical ED resources.
ED Providers
The patient context that EDIE provides enables ED providers to make more objective and better-informed care decisions in a format that can be digested in 60 seconds or less, while helping them to eliminate medically-unnecessary patient encounters, and work-ups. The result? Faster and more accurate identification of patient needs.
Patients
EDIE improves patient outcomes by following the patient across all points of care to prompt and inform physician action. This ensures that each provider operates from the same playbook every time, even when they’re not playing on the same field. The result? Better care and better outcomes for patients.
We’re sure you have lots of questions. Here are answers to some of the questions we hear the most.
Have questions not answered here? Contact us and we’ll be happy to discuss.

How does EDIE work?

When a patient visits an EDIE-participating ED, that patient’s visit information is automatically sent to CMT via integration with a facility’s electronic health medical records system. The system searches for the patient in our databases, then compares the patient’s history against the ED’s criteria for Notification—these criteria may be based on visit frequency and/or mobility, or if the patient has Care Guidelines in EDIE—and if any criteria are met, an EDIE Notification is immediately dispatched to the ED.

Apart from Notifications, all licensees have access to the EDIE Web Application where high-utilization and complex needs patients may be managed, and where users can collaborate on a shared patient record.

What is the purpose of EDIE?

The purpose of EDIE is to give ED clinicians the information they need to make a fully informed decision so that they can provide the base care possible for their patients. EDIE also empowers ED Case Managers to help coordinate with other providers who have a treatment relationship with the patient so that the patient’s sometimes complex needs can be addressed in the most appropriate care venue.

Who is EDIE for?

EDIE is primarily used by Emergency Departments. In an ED setting, EDIE alerts providers when patients have met specified utilization or mobility triggers register through EDIE Notifications.

Beyond Notifications, ED providers, nurses care managers, and social workers have access to the EDIE Web Application where they will have access to an extended ED visit history for the patient, as well as access to a shared patient record with information contributed by all EDs the patient has visited.

Does EDIE only work in a region where all EDs are connected?

While hospitals in a region where all EDs are connected to EDIE would seemingly have the most to gain from using EDIE, a hospital in isolation can certainly benefit from the system. Even in isolation, EDIE surfaces valuable case management information and delivers it directly to the ED the instant a patient registers. In addition to that, a patient’s EDIE record follows them to any EDIE-participating hospital visited by a patient. This ensures that if a patient with a history comes to your ED from out of town, that patient’s history is delivered to your ED immediately upon patient registration.

What tools are available within the EDIE Web Application?

The EDIE Web Application serves as a dynamic care management care coordination platform where ED staff can closely monitor and manage their high-utilization and complex-needs patient population. Within the EDIE Web App, users will have access to a range of features, including:

  • Recent Patient Visit Activity & Utilization Reporting
  • Collaborative Shared Patient Record
  • Care Guidelines Publisher
  • Visit Reduction Analytics

We’d love to give you a tour of the Web App to show you what it can do. Contact us today.

How long does integration typically last?

Once a contract is a signed, CMT works with your Information Technology department to get EDIE up-and-running in a standard implementation in just a few weeks. The EDIE interface engine take the burden off your IT department and minimizes the time and effort they need to spend to integrate EDIE with your EHR.

What EHR systems has CMT integrated with for EDIE?

CMT supports direct integration with any HL7 standards-compliant interface engine or EHR. We’ve never met an EHR we couldn’t connect to, and have worked with everything from Epic to Cerner to NextGen.

How secure is EDIE?

Security is of the utmost importance in building each of our products. Visit our Privacy & Security page for more information.

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